Tag Archives: Rayanne Thorn

AUTHORS, BUSINESS, HR, LEADERSHIP

Emotional Intelligence, Part 2 with Ron Wiens

Guest Ron Wiens returns to HR Latte for 3 more episodes to share his expertise in Cultural Change

Series: Building Organizations that Leap Tall Buildings in a Single Bound, Part 2

iHR logo

HR Latte, episode 103

Ron Wiens, Cultural Change Expert

Ron Wiens, Speaker, Author, and Advisor on Cultural Change, introduces several concepts from his book, “Building Organizations that Leap Tall Buildings in Single Bound.”

Ron joins Rayanne again to continue the conversation in Episode 2 of a four-part series to talk about how to get your employees, teams, or organizations to work together for the good of the whole with a focus on Emotional Intelligence.

“How people work together, how they interact, goes to the heart of what organizational culture is all about. Culture, a culture that facilitates the ongoing creation of new knowledge, a culture that gets people building and creating together, has become today’s competitive advantage.” – Ron Wiens

Ron is happy to share everything he knows — you can visit his website to learn more and download his whitepapers, with no commitment or email required.

What you will learn:

  • What are emotions and how do they impact our work?
  • Learn to be curious and aware of your emotions and their impact on you and others
  • Organizations tend to ignore emotions when they could be using them to better serve the company
  • Emotions are there to protect and serve individuals and the organizations where they work
  • Emotional Intelligence is important to the Knowledge Era and the constant change found in business today
  • Emotions tell us about something that happened in the past
  • Emotional Intelligence brings you the Freedom of Awareness
  • The Importance of Self-Talk

The first person to tweet @HRLatte with your favorite part of this episode about Emotional Intelligence will receive a free copy of Ron’s book, Building Organizations that Leap tall Buildings in a Single Bound.

You can contact Ron Wiens via email at ron@ronwiens.com

On Twitter

@Ron_Wiens
@Ray_anne
and @HRLatte

*Click here for past Episodes 1-66

HRLatte is made possible by:

Dovetail Software logoDovetail Software delivers web-based solutions & help desk programs that enable organizations to reduce administrative & support costs, diagnose & resolve complex business problems, and increase efficiency, while improving support.

Rayanne loves hosting talk radio and continues to hone this craft in every way possible by creating and hosting several educational and promotional radio shows, hosting & moderating webinars and podcasts, as well as a featured host on intrepid.media.

For more information about how you can use online radio or podcasting to educate your target audience or customer, compliment your marketing efforts, and grow your brand recognition, feel free to message Rayanne on Twitter, LinkedIn, or via email at rayanne@intrepid.media.

AUTHORS, BUSINESS, HR, LEADERSHIP

Cultural Change Expert, Ron Wiens on HR Latte

Guest Ron Wiens joins Rayanne for 4 episodes to share his expertise in Cultural Change

Series: Building Organizations that Leap Tall Buildings in a Single Bound, Part 1

iHR logo

HR Latte, episode 102

Ron Wiens, Cultural Change Expert

Ron Wiens, Speaker, Author, and Advisor on Cultural Change, introduces several concepts from his book, “Building Organizations that Leap Tall Buildings in Single Bound.”

Ron joins Rayanne in this first episode of a four-part series to talk about how to get your employees, teams, or organizations to work together for the good of the whole.

“How people work together, how they interact, goes to the heart of what organizational culture is all about. Culture, a culture that facilitates the ongoing creation of new knowledge, a culture that gets people building and creating together, has become today’s competitive advantage.” – Ron Wiens

Ron is happy to share everything he knows — you can visit his website to learn more and download his whitepapers, with no commitment or email required.

What you will learn:

  • What are Emotional, Relationship, and Corporate Intelligence?
  • How to get your people working together for the good of the whole
  • How to build a work environment that maximizes a person’s desire to contribute
  • How to enrich your employees and your bottom line through the joy of work
  • What is the Knowledge Economy?

You can contact Ron Wiens via email at ron@ronwiens.com

On Twitter

@Ron_Wiens
@Ray_anne
and @HRLatte

*Click here for past Episodes 1-66

HRLatte is made possible by:

Dovetail Software logoDovetail Software delivers web-based solutions & help desk programs that enable organizations to reduce administrative & support costs, diagnose & resolve complex business problems, and increase efficiency, while improving support.

Rayanne loves hosting talk radio and continues to hone this craft in every way possible by creating and hosting several educational and promotional radio shows, hosting & moderating webinars and podcasts, as well as a featured host on intrepid.media.

For more information about how you can use online radio or podcasting to educate your target audience or customer, compliment your marketing efforts, and grow your brand recognition, feel free to message Rayanne on Twitter, LinkedIn, or via email at rayanne@intrepid.media.

HR, PERSONAL GROWTH

There’s No Skating By Perspective

Point of View

Here’s the thing, my point of view is just that, mine. And yours is yours. There is power in what each of us sees, feels, understands, or gains from any circumstance or situation. It is perspective which drives cynicism or belief, joy or pain, worth or lack of value. It is perspective which drives decisions and creates opinions.

The ultimate power of perspective is that it can be changed, it can be altered. I never used to think this – why? Because I was so opinionated that every corner of my so-called open-mind was closed. I refused to see the room for growth – that I could shift, that a challenge to my viewpoint might be good for me.

Power

The individual who listens, learns, and implements what he learns is the one who has the power. Stephen Covey said, “To change ourselves effectively, we first have to change our perceptions.” The stubborn, all-knowing individual loses power by denying his ability to see things differently, or hear an alternative side to a story, or gain a new understanding. I freely admit that I can be stubborn. I also can happily attest that my self-described stubborn nature is also a wonderful survival tool.

I can also happily admit today that my desire to grow and change, to love and be loved, to help and be helped has overcome my stubborn nature on many occasions over the last several years. This has allowed me to achieve and receive all the above: knowledge, love, assistance.

Does Truth Change?

I soooo loved to roller skate when I was young. Nothing made me happier than doing twirls and skating backward on my driveway. I truly dreamed of being a professional roller skater, of having a cute skirt that flared and flowed as I twirled and turned. This was my truth, my future. It was utter happiness for an 8-year old girl. I failed to realize that the “real” sport was ice skating – there was no olympic gold medal for roller skating.

Update: A few years back, I was cast in a stage production, a musical which required me to roller skate, in front of an audience. I was so excited to strap on a pair of skates and show my stuff. I was bubbling over when I bought new skates; I could hardly wait. Good Lord. Out of practice 40+ year olds should not even try to twirl on skates. Luckily, I only crashed a couple times backstage – and never on stage or during a show. Sadly, I must admit that the nirvana of my youth was no longer found in a pair of roller skates.

It is all about perspective and the changing of it. Perspective and opinion are formed by knowledge and experience. Wisdom.

One man’s junk is another man’s treasure, a well-known idiom, exists for a reason: perspective.

Opportunity for change is real opportunity.

Knowledge is Power

Why limit one’s amount of knowledge by a declaration of “I know all I need to know” or believing only what you have always believed? Isn’t this why schools and institutions of higher learning exist? Isn’t this why Google exists? Why book clubs were founded and communities (online or not) created? – the expansion of the mind or one’s beliefs or practices. Seeds of learning. Flowers of potential. Growth and movement forward. Always forward, onward or upward.

This personal power we each hold is very real – opinion or perspective – and it cannot simply be turned up like a volume control button. It can only increase or change by opening a door, and another, and another. The turning of the knob is up to you and only you. What happens if you never turn that knob?

Understanding Chaos

I learned many years ago that chaos isn’t really chaos once it is understood. Perhaps learning individuals are just in a consistent state of chaos – looking for rule or order, searching for cosmos.

And until then, until that day when I actually find cosmos, I’ll thrive in the chaos by increasing my own super human power – my power of perspective.

It won’t be in roller skates.

HUMANITY, LIFESTYLE, WELLNESS

The Impact Continues: I was Drugged

The Impact

Last spring, I wrote about being drugged by a restaurant manager while on a business trip to Dallas. Coupled with the sudden and unexpected ending of my marriage, my recovery from that incident has been slow and methodical. I have taken the time I needed to “get well,” if you will. Multiple doctor’s visits, lab tests, dietary and exercise changes, long road trips (road therapy), as well as addressing a new-found mental stress has been imperative to my recovery.

I wish I could say that this was the first time I had been drugged, it was not – but it has become the one that mattered, the one that scared me, the one where I was almost raped. Perhaps it is because I am more aware of the danger, or because of my age, or simply because my three daughters are the ages where this could easily happen to one of them. Or maybe it is because I want my son to be supportive of women’s issues and really understand why women are afraid, concerned, and becoming more vocal.

I Will NOT Forget Being Drugged

I won’t forget. Mostly because I cannot, but also because there is now a calling before me – one I did not want. I really didn’t want it, but I cannot remove the impact, anymore than I can remove the incident. It has taken me a week to even write about the latest. Writing about my life is much like giving birth, for it is painful, it is embarrassing, it is necessary. The birthing is a required step.
So here it is.

The Latest

Last week, I attended a book release party for a local new author: his first book filled with his experiences and the photographs he had taken. A novice author, an amateur photographer putting his experiences of traveling 15,000 miles on 2,500 paddle outs on a Stand-Up Paddleboard. Right up my alley, I have a couple Stand-up Boards and I love the ocean as a swimmer, boogie boarder, diver, snorkeler, observer, and wannabe surfer. I wanted to be a part of this event. I purchased a book and had my book signed by the Author/ Paddle Boarder, Rich German and asked if he’d be a guest on my podcast after the new year. Earlier in the evening, I had watched my drink made, as has become my practice, and proceeded to make some new friends, refreshed current relationships, and ended my evening with an excitement about my expanded local network.

I proceeded to my car, where I sat for a moment and texted a friend. While I sat there, I watched, what appeared to be, two very drunk women try to walk up the inclined street where I was parked; they had just left the same event where I had been. One of them kept falling down. My selfish brain told me to ignore them and drive away – as I had plans for the evening. But my heart (and ultimately my head) would not let me. I got out of my car and walked over to where they were resting on someone else’s vehicle, one of them barely able to hold her head up. I asked if they were alright and if I could give them a ride home. I could not let them get in their own car or an Uber in their condition. I could not drive away because when I had been drugged, a good friend and extended network had taken care of me. I needed to help them – I needed to make sure they were safe.

They were rightfully leery

Who is this stranger wanting to help us? Why do you want to help us? Are you an Uber driver? Is this your job? and…, Are you an angel?

I told them my name several times, as they asked several times, I assured them I only wanted to make sure they made it home, safe and sound. One lived in the city immediately north of Laguna Beach (where we were) and the other lived in the city immediately south – no where near each other, and not close by, at all. Fearing they would pass out, I asked for their addresses first thing. After a very eventful drive, one that included one of them throwing up all over my front seat and the other accusing me of kidnapping several times, I was able to get them both to their front doors. The discovery of a missing wallet just before I dropped the second lady off prompted me to return to the restaurant where the event had been held and search everywhere for the lost wallet – leaving my name and phone number at the front desk; I even searched the street where I had found them, but to no avail.
I worried they would think I had stolen the wallet.

I didn’t care that there was throw up all over my car. I didn’t care that I’d had to talk the woman in the back seat down from her metaphorical ledge. I didn’t care that this had taken 1.5 hours out of my night. I only cared that they had made it home.

I couldn’t stop thinking about them and the next morning, I called the one whose phone number I had. She’d had a rough night, as had her friend and they had come to the conclusion that they had been drugged. They had been drugged. They think they had picked up a drink that had not belonged to them. I told her about my drugging and cautioned her to never turn her back on a drink or consume anything with which that was unfamiliar or a drink she had not seen poured.

Like me – like my incident, they were ladies out for an evening together – out to have fun, at a place they knew.

I sobbed.

I cried that night as I drove away from the restaurant following my search. I cried again when I hung up the phone the next morning. I do not want this to be my calling. But I don’t think I would have been able to sleep that night or lived with myself – period – had I driven away.

Taking Care of Each Other

We must. We need each other. Yes, there is evil out there – but there is more good than evil.

Be the good. 

BUSINESS, HR

Dwane Lay, “There’s Nobody Busier than the HR Practitioner”

Dwane Lay, “Customer Experience means the Whole Life Cycle of the Customer”

Dwane Lay, VP – Customer Experience – Dovetail Software

“I think that really everything after the sales process, you are building the relationship upfront, but it’s the management piece after that doesn’t always get the attention it deserves. We hear a lot of people talk about their relationship with the vendors never gets better than right before they sign the contract. The whole, You’ll do anything to get me as a customer, why won’t you do anything to keep me as a customer? We try to make sure we do everything to make our customers happy.” – Dwane Lay

Check out this great interview and learn what’s on Dwane’s mind:

  • Customer Experience is a Partnership with the Client
  • Having HR Experience Makes a Difference in how you serve an HR Department
  • How being a Lean Six Sigma Black Belt and Process Designer assists in his role
  • The Biggest Problem with HR Technology
  • HR Experience + Great Developers = Great HR Tech Product
  • Lean HR, eliminating waste to do your job better
  • Retooling HR by John Boudreau
  • Dwane writes about Planning for Long-Term HR System Success.
  • On Twitter: @DwaneLay

On Lean HR: “Lean Tools, generally speaking, they look at our business processes and how do eliminate waste, how do we get better at what we do, how do we get faster, how do we take care of our business operations with fewer resources applied to it – usually it’s just clearing out the nonsense. With Lean HR, it really started as a passion project for me to look at these tools that are available – that quite frankly, are not that complex, but you have to have someone teach you how to use them. We don’t do a good job in HR of teaching people Root Cause Analysis tools, Decision-Making Tools – we don’t tend to include that in the curriculum.” – Dwane Lay

**For more interviews from our live #HRTechConf coverage, click here. Our goal is to bring you the brightest and most talented individuals in HR and those who develop, market & sell  technologies which benefit and support HR processes & practices.

BUSINESS, HR, WELLNESS

Dan Erickson: Company Culture DNA

Dan Erickson, “The eHarmony of Jobs is actually eHarmony!”

Dan Erickson, Vice President of Elevated Careers by eHarmony. Elevated Careers was created to match job seekers / candidates with employers based on the three vital components of compatibility: competency, core work values, and personality fit with hiring manager.

“It’s all about cutting back on that regrettable turnover, finding the quality candidates and job seekers that will fit in with your culture, based on engagement – those who will have that emotional and meaningful connection to their work and to your company – so it’s not just about happiness, necessarily, it’s engagement – it’s about finding meaning in your job and your company.” 

Check out this great interview and learn what’s on Dan’s mind:

  • Measuring Engagement at Work
  • Redefining “Work is Work”
  • The shift in how we think about work
  • The Evolution of Culture
  • 70% of US Workers are actively NOT engaged in their work
  • Wellness – Organizational and Individual
  • HR & Recruiting: Become a Profit Center instead of a Cost Center
  • Elevated Careers: Creating a Company Culture DNA

On Engagement: “Engagement at work effects everything at a company, not just the working relationships, but right down to the bottom line. Studies show that companies with engage employees outperform those without by over 202% – plus a 35% swing to the stock price of public companies – it effects the bottom line, it effects the actual productivity.”  – Dan Erickson

**For more interviews from our live #HRTechConf coverage, click here. Our goal is to bring you the brightest and most talented individuals in HR and those who develop, market & sell  technologies which benefit and support HR processes & practices.

BUSINESS, HR

Charlie Judy: Unleashing Human Potential

Charlie Judy on intrepidHR!

Charlie Judy, Founding Partner with Work XO, LLC, talks about the work he does at Work XO – a “culture shop” – at a genetic level providing data and intelligence to helping clients align culture with potential and growth.

Human doesn’t happen organically, it is a little ironic and – but it doesn’t happen when its enveloped in this institution we call work.” 

Check out this great interview and learn what’s on Charlie’s mind:

  • Being Intentional about Your Culture
  • The Right Culture
  • The reinforcement and clarification of Culture
  • The Evolution of Culture
  • The Institution of Work
  • Remaining Relevant in the World of Work
  • Tuning Out the Noise
  • Unleashing Human Potential

On Culture: “You can’t look at your employee engagement score and say that ‘we have a strong culture’ or ‘we don’t’ – that is an indicator but you need to get deeper and understand which behaviors in your culture are actually driving your success.”  – Charlie Judy

**For more interviews from our live #HRTechConf coverage, click here. Our goal is to bring you the brightest and most talented individuals in HR and those who develop, market & sell  technologies which benefit and support HR processes & practices.

BUSINESS, HR

HR Latte, EPISODE 100: Bill Kutik

HR Tech Pre-Conference CHATS: Guest Bill Kutik joins Rayanne for this #KeyPointPodcast 
iHR logo

HR Latte, episode 100


Series:
 Pre-HR Tech

Bill KutikBill Kutik, of Firing Line with Bill Kutik, joined Rayanne for this special edition of HR Latte, a pre-conference conversation for the 19th Annual HR Technology Conference & Exposition.  Bill Kutik is a legend in HR Technology with 27 years under his Technology Columnist for Human Resource Executive Magazine and having been the founder of the HR Technology Conference 19 years ago, which HRE owns.

“The facts are good enough.” – Bill Kutik
What else do we need to say?

HR Technology

Bill started Firing Line with Bill Kutik two years ago while producing audio and written content, as well, to benefit the industry by sharing key points, ideas, information, and technology for human resource professionals and those who build , market, sell technologies which support the HR industry.

Check out Bill’s latest Firing Line with guest Naomi Bloom: HR Tech Guru Naomi Bloom on Getting Faster Software Implementation – Tech has exploded but not the selection, buying and implementation of software, which remains largely manual. Naomi Bloom has some answers.

Discussion Points for this episode:

  • Firing Line will Bill Kutik
  • The Perfect Learning Object: a 5-minute video
  • Oct 1 Issue of HRE highlights Bill’s annual review of HR Tech: SAP, Oracle, Workday
  • Most Memorable HR Tech Conference: 9/11/2001

On Twitter

@BillKutik
@Ray_anne
and @HRLatte

*Click here for past Episodes 1-66 on BlogTalkRadio – our original venue for HR Latte

HRLatte is made possible by:

Dovetail Software logoDovetail Software delivers web-based solutions & help desk programs that enable organizations to reduce administrative & support costs, diagnose & resolve complex business problems, and increase efficiency, while improving support.

Rayanne loves hosting talk radio and continues to hone this craft in every way possible by creating and hosting several educational and promotional radio shows, hosting & moderating webinars and podcasts, as well as a featured host on intrepid.media.

For more information about how you can use online radio or podcasting to educate your target audience or customer, compliment your marketing efforts, and grow your brand recognition, feel free to message Rayanne on Twitter, LinkedIn, or via email at rayanne@intrepid.media.

BUSINESS, HR, LEADERSHIP

HR Latte: Michael Bungay Stanier – “The Coaching Habit”

 Guest Michael Bungay Stanier joins Rayanne for this #KeyPointPodcast 
iHR logo

HR Latte, episode 99


The Coaching HabitMichael Bungay Stanier
, Founder and Senior Partner of Box of Crayons, joined Rayanne on HR Latte, to chat about his latest book filled with incredible ideas about habits, “The Coaching Habit: Say Less, Ask More, & Change the Way Your Lead Forever.”

“The Coaching Habit: This book almost killed… This topic would not leave me alone – my whole life I have been the guy who asked questions.” – Michael Bungay Stanier

The Coaching Habit

How to crack micro-habits. Michael shares his ideas and a new habit formula:

  • “When this happens…”  – identifying the trigger for old behavior
  • “Instead Of…” – identify the old habit you are looking to change
  • “I Will…” – identify a new habit you will do in 60 seconds or less

For more ideas on this same topic, check out thecoachinghabit.com for a downloadable report, Coaching Gurus –  6 1/2 Gurus: What the smartest people are telling us about the science and art of building new habits.

Taming the Advice Monster

A Haiku
Tell us and ask more
Your advice is not as good
As you think it is

Discussion Points for this episode:

  • Staying Curious a Bit Longer and Asking Questions That Matter
  • Coaching: A Way of Being with Each Other
  • The Bio-Feedback of Friendship
  • The Most Powerful Coaching Question
  • Talk Less and Listen More
  • How Habits Become Habits?
  • Cracking Micro Habits: “45% of our waking activities are habitual”
  • How do we be more conscious about being curious?

On Twitter

@BoxOfCrayons
@Ray_anne
and @HRLatte

*Click here for past Episodes 1-66

HRLatte is made possible by:

Dovetail Software logoDovetail Software delivers web-based solutions & help desk programs that enable organizations to reduce administrative & support costs, diagnose & resolve complex business problems, and increase efficiency, while improving support.

Rayanne loves hosting talk radio and continues to hone this craft in every way possible by creating and hosting several educational and promotional radio shows, hosting & moderating webinars and podcasts, as well as a featured host on intrepid.media.

For more information about how you can use online radio or podcasting to educate your target audience or customer, compliment your marketing efforts, and grow your brand recognition, feel free to message Rayanne on Twitter, LinkedIn, or via email at rayanne@intrepid.media.

BUSINESS, HR, MARKETING

Jeanne Achille: #HRTech Pre-Conference Chat

HR Tech Pre-Conference CHATS: Guest Jeanne Achille joins Rayanne for this #KeyPointPodcast 
iHR logo

HR Latte, episode 98


Series:
 Pre-HR Tech

jeanne achilleJeanne Achille, Founder and CEO of The Devon Group, joined Rayanne on this special edition of HR Latte, a pre-conference conversation for HR Tech.  Jeanne has managed the PR and analyst briefings for many years — doing pre-show publicity and onsite press operations.

“When you were a kid, did you say, ‘I wanna go into HR Tech…’ It has been a terrific journey. Part of it has been proactive, but some of it certainly has been reactive.” – Jeanne Achille

Women in HR Technology

Check out the pre-conference session at HR Tech: Women in HR Technology of which Jeanne is a part. You won’t want to miss this first-of-its-kind Event to Highlight the CHROs and Business Leaders Breaking New Ground for Women in Technology Leadership.

“In the traditionally male-dominated technology industry, there are many successful women leaders introducing new ideas, developing transformative solutions and leading their companies to success,” said HR Tech Conference co-chair, Steve Boese. “We are proud to hold this long overdue ‘Women in HR Technology’ event, which will not only showcase more than 15 of the most successful women changing the industry, but also provide new insights for how other women can create their own professional roadmaps.”

More about the services provided by The Devon Group: founded in 1994 by CEO Jeanne Achille, The Devon Group designs and delivers measurable awareness and sales acceleration public relations programs that enable organizations to build credibility for products, services and ventures, generate qualified sales leads, and stake claims to new markets.

Discussion Points for this episode:

  • The Devon Group
  • Vendor Briefings with Analysts
  • What is a Vendor Briefing?
  • The Continual Prep required for Conference Success
  • The Talent Acquisition Technology Conference
  • Surprises/Antics in the HR Tech Briefing Room
  • Advice for Conference: Plan Ahead!

On Twitter

@JeanneAchille
@Ray_anne
and @HRLatte

*Click here for past Episodes 1-66

HRLatte is made possible by:

Dovetail Software logoDovetail Software delivers web-based solutions & help desk programs that enable organizations to reduce administrative & support costs, diagnose & resolve complex business problems, and increase efficiency, while improving support.

Rayanne loves hosting talk radio and continues to hone this craft in every way possible by creating and hosting several educational and promotional radio shows, hosting & moderating webinars and podcasts, as well as a featured host on intrepid.media.

For more information about how you can use online radio or podcasting to educate your target audience or customer, compliment your marketing efforts, and grow your brand recognition, feel free to message Rayanne on Twitter, LinkedIn, or via email at rayanne@intrepid.media.