Tag Archives: home

HR, SALES

HR Latte: How Efficiency will Affect Hiring with Visage.Jobs

Rayanne Chats Theo Rokos, Chief Revenue Officer at Visage.Jobs

Visage.jobsA little more about Theo Rokos:
– HR Tech Expert
– Founder & Former CEO at GreenJobInterview
– Marketing & Sales
– Incredible Revenue Ideologist
– Sourcing & Recruiting Technologist

Rayanne & Theo discuss these points:

  • Success and Acquisition of GreenJobInterview, by Montage
  • Discovering next steps following the acquisition
  • Sourcing: “Where do I find candidates?”
  • Visage.Jobs: How recruiters, crowdsourcing, and AI will have an impact
  • The Holy Grail: The Passive Candidate
  • Utilizing the Consumer Experience to improve the Candidate Experience
  • The Community Approach to job candidate sourcing
  • Solving the Recruiter Pain of sourcing of QUALITY candidates
  • Challenges that Visage.Jobs will face
  • Gen Z: “Nobody uses email.”
  • Expectations for the Future of Visage.Jobs
  • The HQQ Factor: Hire Quality Quickly
  • How Efficiency Affects Hiring

You can reach Theo at theo@visage.jobs or connect on LinkedIn – You can also catch Visage.jobs team at HR Tech in Las Vegas, Sept 11-14.

Today’s HR Latte is made possible by:

VisageVisage.Job: Automate your Candidate Pipeline & Outreach.
Visage enables recruiters to work on the things they love and fill more jobs.

 
 
 

HR Latte is supported by:

Dovetail Software logoDovetail Software delivers help desk SaaS to enable reduction of administrative & support costs and diagnose & resolve complex HR problems to increase efficiency while improving support.

HR

HR Latte: Can Bias TRULY Be Removed from the Hiring Process?

Part 1: Melissa Dobbins and Her Quest to Remove Bias in Hiring
Founder and CEO of Career.Place

A little more about Melissa Dobbins:
-Career Technologist
-Understanding the problem is not enough
-She and Co-Founder Gabe Gurman created a radical approach to solving bias in hiring
-Career.Place introduces anonymity to the application process
-Her quest to level the playing field

Melissa joins Rayanne to discuss these points:

  • How Career.Place came about?
  • Her “obsessive need” to solve the problem of bias in hiring
  • On being a Female Tech CEO
  • “Always respect other people and what they bring to the table.”
  • Harnessing Diversity
  • Why Diversity is important
  • Removing Bias is not just something we do to just feel good
  • Removing Bias and Bringing in the right people keeps organizations healthy

You can reach Melissa Dobbins at mdobbins@career.place or connect with here on LinkedIn.

On Twitter

@aCareerPlace
@melissadobbins9
@Ray_anne
and @HRLatte

Today’s HR Latte is made possible by:

removing bias in the workplaceIntroducing a Talent Evaluation Solution like no other. Welcome to hiring reinvented: smart, efficient, accurate, meaningful. Welcome to career.place.

HR Latte is supported by:

Dovetail Software logoDovetail Software delivers help desk SaaS to enable reduction of administrative & support costs and diagnose & resolve complex HR problems to increase efficiency while improving support.

AUTHORS, BUSINESS, LEADERSHIP

Tom Peters: The Excellence Dividend: The Interview!

Best-selling business author and speaker Tom Peters joins us on the show today, to discuss his latest book, The Excellence Dividend.

Click here for the show transcript!

Discussion guide for my conversation with Tom Peters:

Hasn’t everything about doing good, quality work already been said by all authors and business gurus? Why was this book necessary?

Tom PetersSo, what is the Excellence Dividend, exactly?

One of the goals of the book is to discuss and understand the impact of technology on business, but more importantly, to remember what humans can (and always will) do better than a machine, correct?

You talk about EXCELLENCE. Do we ever truly arrive there? Or is the lifelong pursuit of excellence the true mission, the real point to the effort?

“Business IS the community.”

One of the most profound weaknesses of most people in business is their inability to LISTEN. With social media, technology, media, and all the noise, listening is even harder these days. We discuss at length how strength and influence comes with true listening.

In the book, there is an important discussion about joy, and that most people in their work are joyless. We discuss why joy matters, who is responsible for bringing joy to the workplace, and how being joyful inspires creativity and innovation.

Speaking of innovation, Tom and I have an important dialog about not only what innovation truly is, but how you do it. And while most of us overcomplicate, Tom explains how to do it successfully. And it’s just a matter of rolling up your sleeves and trying things.

To wrap the conversation, Tom shares advice on how to adopt the “Excellence Now” philosophy, and how to begin to embed the principles of his book into both our lives and our organizations. Not by sharing a memo, but by building this new culture one person at a time.

You can find Tom Peters’ book right here!

Who is Tom Peters?

Tom Peters is coauthor of In Search of Excellence—the book that changed the way the world does business, and often tagged as the best business book ever. Seventeen books and thirty-five years later, he’s still at the forefront of the “management guru industry” he single-handedly invented. What’s new? A lot. As CNN said, “While most business gurus milk the same mantra for all its worth, the one-man brand called Tom Peters is still reinventing himself.” His most recent effort is The Excellence Dividend: Meeting the Tech Tide with Work that Wows and Jobs that Last (Vintage, 2018). Tom’s bedrock belief: “Execution is strategy—it’s all about the people and the doing, not the talking and the theory.” In November 2017, Tom received the Thinkers50 Lifetime Achievement Award.

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HR

Kara Mignanelli and EBrandCon in San Diego

HR Latte welcomes Kara Mignanelli, Esq. 
SVP of People & General Counsel of GSMI, EBrandCon Event Director

EBrandConA little more about Kara Mignanelli:
-HR Compliance to ensure quality and professionalism
-Experience in litigation, compliance, social media, privacy, employment law, intellectual property, estate planning, corporate formation, and risk management.
-Created HR Compliance & Social Recruiting Strategies Conferences
-Created the Governance, Risk Management & Compliance Summit
EBrandCon, May 22-24 at Courtyard by Marriott Liberty Station in San Diego, CA

Kara joins Rayanne to discuss these points:

  • EBrandCon: Employer Branding Strategies Conference Origin & History of Growth
  • 3rd Annual Event in San Diego, CA at Liberty Station
  • Event Agenda
  • This event grew from sessions at the Recruiting Strategies Conference
  • Attendees can customize their learning experience
  • Understand the Need for a Strong Employer Brand
  • Salesforce, Magellan Health, American Airlines, ThermoFisher and so many more companies will be represented through the presenters
  • What Attendees will gain: Information, Education, Networking
  • Check out the Sponsors and there are still sponsorships available

You can reach Kara Mignanelli at china@unleashgroup.io or connect with here on LinkedIn.

On Twitter

@EBrandCon
@Kara Mignanelli
@Ray_anne
and @HRLatte

Today’s HR Latte is made possible by:

EBrandConEmployer Branding Strategies Conference assists practitioners in gaining a strong understanding of the impact of good employer branding.

Dovetail Software logoDovetail Software delivers help desk SaaS to enable reduction of administrative & support costs and diagnose & resolve complex HR problems to increase efficiency while improving support.

BUSINESS, CONTRIBUTORS, HUMANITY, PERSONAL GROWTH, SALES

How Communicating Can Cost Seconds but Save an Hour, and Your Job

By Ashley Francis, Contributor and Owner, TURN Studio

In a world today where there are more ways to communicate than ever before, one of our biggest issues as a society is communication. I have spent a lot of time venting about this in my past career as a sales consultant, however, now that I have ventured out as an entrepreneur and started TURN, I realize that we lack communication in every type of relationship, on a much deeper and serious level. Let’s explore.

First off, it might be necessary that we define communication. Merriam-Webster defines it as “a process by which information is exchanged between individuals through a common system of symbols, signs, or behavior. Personal rapport.” Over the last 9 months of developing my own company, I have learned that people must have simply forgot this ever so simple definition…that people have either become so lazy that they can’t exchange or perhaps people have too many options on how to communicate so they get overwhelmed and give up!

Let’s dumb it down: smart phones have text messaging, emailing, direct messaging, and messenger, to name a few. Throw in the laptop and you double the above choices! I’m a little hesitant to mention phone calls because today’s society fears actual conversation…don’t worry, you are not the only one silencing calls.

So where am I going with this? My hope is that you have already had a moment of shaking your head in agreeance. If not, then you must be an extreme introvert who owns your own company that needs no one else but yourself to operate and you must work from home. If you shook your head in agreeance, look at yourself in the mirror and ask yourself how many excuses have you have made as to why you have lacked in communication? I will help here: I’m too busy. I forgot to reply. I have kids!! I was in a meeting and then I got busy. Let me insert a motivational line I recently read that hit me hard: “it is not that you are too busy, it is that it is not a priority.”

Let’s first discuss why communication is so important in a professional setting. Every single one of us relies on other people to function, every single day. I personally need so many different people operating at full potential to start TURN, my Indoor Cycling and Strength Studio. From a full detailed marketing plan, an architectural design plan, a budgeting plan, to a simple “yes or no” to a question. Communication is the most important role in starting a company. When I need an answer, regardless of it’s the one I want to hear, I want an answer. I’m sure you can relate to this; simply think about the time you asked an employee to cover a shift for you and crickets…oh the anxiety, right?!

Think about the time you sent an email to your boss, your employee, your coworker, or to your vendor and then from the time you pressed send to the time you finally got a reply you had stirred up so many (negative) thoughts because “you just need a simple response, what in the world is taking the recipient so dang long?!” When someone takes the time out of their busy schedule to write to you, no … you’re not the only busy person, simply reply! Even if it you write “I got your email, I will reply within 24 hours” or “I will get back to you after this conference”! The amount of time it takes to reply, maybe 11 seconds depending on how fat your fingers are, is worth it. You will rise above your colleagues, you will gain more trust from your boss, and you will earn more business from your customers. (read that sentence again but in your King Arthur voice)

Communication is so lost in our world today that the simple examples of showing that you can reply to an email, answer a text, reply to a DM on Instagram or to a message on Facebook, will make you shine like the little star that you are within your company! For the record, just in the last few minutes of me venting, I have replied to 3 emails and 4 text messages. Instant gratification! Not to mention, the most important part of it all, I make that person feel important which then leads to them feeling inclined to do business with me. Let me conclude this segment from a business owner’s perspective, the ones who cannot communicate in a timely matter or the ones that I am constantly having to resend emails to or ask, “did you get my last text?” (because you know, technology these days might lose a text) will be and should be replaced. If you are too busy and if you have reached your max on excuses, then I, the owner of a startup company, am too busy to employ you.

Go on, take a moment now to answer your emails and to reply to your texts. Hell, get crazy and call back the missed calls!

Now let’s entertain myself and discuss communication on a personal level. A quick roll of the eyes and shake of the head because this is the most challenging and intense issue between two people, yet it is SO simple! I’ll start by asking you this: at any given moment during your day, how far away is your phone from your hand? 99.9% of you answered, “in my hand, my pocket, or extremely close to my body at all times.” Even when you go to the restroom, your phone goes with you. Slightly gross but I get it, we all are glued to our phones. The point is, if we are so good at having our phones always on us, then why are we so bad at communicating with people? This is not to ignore the deeper, philosophical reasonings behind why people respond to some things over another, but its simply a time for you to stop and to think about all the times you were “too busy and forgot” to respect another human being enough to answer or to reply. I laugh a little just writing that because Apple clearly has the same pet peeve as me and prove it by making it as simple as double clicking on a text message and boom, you can thumbs up, thumbs down, love, laugh, hype, and even question a text. How simple is that?! Takes less than a second and then you will have proven me wrong, communication is alive!

What crawls under my skin the most is when someone has the audacity to make up some bs excuse as to the why I was not an important enough priority over however long the time was between my initial communication and their reply. Because when we finally are together or are effectively communicating, the person is on their damn phone! Literally, right in front of me, the person is texting, emailing, on social media, or whatever it is on their phone that is more important than the communication taking place with me! I’m guilty of it, you are guilty of it, and unfortunately, us as a society has come to accept it. And yet we wonder why divorce rates consistently rise and why self-worth is constantly being compromised!

Think about how many arguments, whether with your loved one or a friend, could have been avoided if we were better communicators. If instead of ignoring that text or okay, forgetting about that text, you would have replied. Perhaps you would have avoided the hour-long argument. Just one 30 second reply, to avoid an hour-long argument. Time is money, people! Perhaps a simple reply would not make the friend of yours feel insignificant in your life. Have you ever wondered why he didn’t return the communication or why she didn’t just tell you she had other plans and can’t hang out with you? Hurts a bit, right?

My next thought might come across as cold, but then maybe that means it is true for you. We will see. Think about someone you have lost. Whether it was expected or a sudden, traumatic death. Did you find yourself wishing you had more time with that person? We hear stories all the time of the regrets we have when someone passes away. Well then why the hell do we not live each day like it’s whoever it is in our lives’ last day and communicate better?!

Point of my rant is simple: if someone or something is important to you and of value to you, communicate. Be the boss that makes the time to answer your staff. Be the rep that your customer can always depend on for an answer. Be the coworker that your associates can rely on for guidance. Be the employee that your boss can always trust. Be the spouse that your loved one expects to be there. Be the friend that you simply wish your friend was to you. Everyone is busy, everyone is rushing to the next appointment or to carpool. Your excuses, my friend, should be left unread.

At the end of the day, if we learn to communicate, given all our means to do so today, our relationships will be healthier, our partnerships will be stronger, and our sales will be greater. More importantly, you will limit your regrets when someone is no longer here to communicate.

#staygold

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BUSINESS, HR

HR Latte: UNLEASH with China Gorman

HR Latte welcomes China Gorman
Managing Director of UNLEASH America,  Speaker, Advisor, & Author.

UNLEASH 18A little more about China Gorman:
-Serves on a number of boards of directors (profit & non-profit)
-Affiliated as a Leader with the Future Talent Council
-UNLEASHGroup.io: 1st LIVE U.S. Event, May 15-16 at the Aria Resort & Casino in Las Vegas
-Former COO at SHRM
-Former CEO at Great Places to Work

China joins Rayanne to discuss these points:

  • UNLEASH America: 2 Full-Days, 7 different stages – the Future of Conferences
  • The Rebrand of HR Tech World to UNLEASH
  • Curated Attendees to this new conference: what does that mean?
  • Speakers for UNLEASH America
  • Expectations for Content that will be developed
  • UNLEASH Expo Hall
  • Start-Up Echo System
  • The Biggest Difference between THIS Conference and other HR Tech Conferences
  • WHY did China join UNLEASH

You can reach China Gorman at china@unleashgroup.io or connect with here on LinkedIn.

On Twitter

@UNLEASHgroup
@China Gorman
@Ray_anne
and @HRLatte

Today’s HR Latte is made possible by:

UNLEASHUNLEASH Group (HR Tech World) is more than just business events; we’re here to change the world for the greater good of business. One mission: Unleash Your People!

Dovetail Software logoDovetail Software delivers help desk SaaS to enable reduction of administrative & support costs and diagnose & resolve complex HR problems to increase efficiency while improving support.

Uncategorized

HR Latte: Stacey Harris and the 21st Annual Sierra-Cedar HR Systems Survey

Stacey Harris Stops Back by HR Latte

Stacey Harris, VP of Research & Analytics at Sierra Cedar shares the news and expectations  for the latest HR Systems Survey – closes June 8!

Check out the Sierra-Cedar 2018–2019 HR Systems Survey, 21st Annual Edition.
Sierra-Cedar SurveyPlease support this research effort. All responses are anonymous and kept strictly confidential. All collected responses and information are used in the aggregate – privacy is strictly maintained.
“The skillsets of those who take this survey is changing.” – Stacey Harris

Stacey joins Rayanne to discuss these points:

  • This Survey has been around for awhile – 21 years strong!
  • Most interesting finding from last year’s results: Social Responsibility
  • Expectations for this Survey: Still talking about CLOUD Solutions.
  • What to listen for: What stays the same, what changes
  • Emerging Tech: What tools are you using to gather data?
  • Is HR Tech getting easier to use?
  • Benefits those who take the survey and vendors can receive

    Take the survey here.

    “There is still progress in the cloud, particularly internationally.” – Stacey Harris

    To learn more about Sierra-Cedar and their offerings, visit their website and follow their social channels.

    You can connect with Stacey Harris here on LinkedIn.

    On Twitter

    @StaceyHarrisHR
    @Ray_anne
    and @HRLatte

    *Click here for past Episodes 1-66

    HRLatte is made possible by:

    Dovetail Software logoDovetail Software delivers web-based solutions & help desk programs that enable organizations to reduce administrative & support costs, diagnose & resolve complex business problems, and increase efficiency, while improving support.


    Rayanne loves hosting talk radio and continues to hone this craft in every way possible by creating and hosting several educational and promotional radio shows, hosting & moderating webinars and podcasts, as well as a featured host on intrepid.media.

    For more information about how you can use online radio or podcasting to educate your target audience or customer, compliment your marketing efforts, and grow your brand recognition, feel free to message Rayanne on Twitter, LinkedIn, or via email at rayanne@intrepid.media.

BUSINESS, HR, HUMANITY, LEADERSHIP

Simon Sinek: Playing the infinite game

I had the distinct pleasure to listen to Simon Sinek’s keynote yesterday at WorkHuman18 by Globoforce.

I made these quick and dirty notes and publish them here for my learning, reference, and to solidify my long-term understanding. I thought you might enjoy the chance to compare your notes to mine.

If you attended this same keynote, let me know how your thoughts might differ from mine!

INFINITE VS. FINITE

Are you playing a short-term game? Or are you willing to take short-term losses to advance the cause for success in the long-term?

Think growth mindset verses fixed mindset.

WILL AND RESOURCES

The true key to success in any endeavor is to sustain the will to drive to success (and not lose steam along the way) and to maintain enough resources to get the job done.

Most lose the enthusiasm necessary to sustain the effort, and many run out of enough customers or money to get across the line in the end.

SACRIFICE FOR THE CAUSE (TO HAVE A JUST CAUSE)

Your organization must have a just cause to fight for and drive inspiration. It must be specific. It cannot be “growth,” it cannot be “to win” or to be “the best,” and it cannot be “to defeat the competition.”

Again, it must be specific.

And when you have that just cause, your people will make sacrifices to get there, and show up inspired to work.

INCENTIVIZE BEHAVIOR VS PERFORMANCE

We incentivize performance and results. Rather, we should also incentivize behavior.

We should reward devoted effort to unsuccessfully solve a problem, failure to successfully innovate, and to make honest mistakes.

Why? We want to encourage our people to try new things…to not be afraid to try, and to not hide from the potential ridicule of failure.

DISCRETION

You must free your people to use their discretion for when to make the right decision on behalf of the customer or to solve a problem.

Don’t trust your employees to follow your rules. Trust your employees to know which rules to break (and when).

HR SHOULD THINK PEOPLE FIRST, NOT EXECUTE EXECUTIVE DICTATES

HR departments spend more time executing the will of management (right or wrong), and not enough time exhibiting leadership to free and empower the people to do the important work to fight (and sacrifice for) the cause.

COMPETITION REVEALS OUR FLAWS

If you are solely focused on beating your competition, you will ultimately lose. And certainly not be inspirational.

No, the goal is to respect your competition, and learn from the things they are better at than you.

GOAL IS NOT TO BEAT THEM, BUT TO OUTLAST THEM

A nod back to having both the will and resources, again, your goal is not to directly beat your competition, but to have more will, more resources, and outlast them.

FIXED JUST CAUSE AND FLEXIBLE STRATEGY

Your just cause cannot change. It cannot be flexible. It is your purpose and destination.

But how you get there has to be flexible, adaptable to the roadblocks that will appear.

Too many organizations have a flexible just cause and will not budge on how they do things. This cannot work and leads to failure and frustration.

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HR, HUMANITY

NEW Podcast: Due Respect

Due Respect – a new Intrepid podcast

Episode 1 introduces “Due Respect” [42 min]

“With all due respect” typically comes before someone is about to say someone disrespectful – we are out to change this.

A Black Man and White Woman: Difficult Conversations

Chris Fields, a black man in Memphis and Rayanne Thorn, a white woman in Laguna Beach, California dive into conversations about racism, bias, discrimination, inclusion, diversity and how we can overcome. Friends, who’ve never met in real life, explore taboo topics and hope to redefine not only how we think and feel, but also open each others eyes to what each of us have faced, survived, and how we hope to thrive today and the future.

In Episode One:

  • Introduction
  • Cultural Appropriation
  • What is White Privilege?
  • A look at Fatism
  • Same Racism / Same Sexism
  • The Platinum Rule

And this is just the tip of the iceberg we will expose. No more broad strokes – we are going to break it down. Join us for some Due Respect. 

You can follow Chris and Rayanne on Twitter and connect with them on LinkedIn, their names are linked above.

BUSINESS, CONTRIBUTORS, HUMANITY, LEADERSHIP, PERSONAL GROWTH

10 alternatives to thinking outside the box

I am sick and tired of people saying that it is time to think outside the damn box. So, instead of fussing about it, I came up with ten alternatives. Here they are:

1. Step on the box. And move to a higher level. Use the box to get to where you really want to go…

2. Paint the box. Give it a new look. Sometimes the box just needs a fresh, new feel. Nothing has really changed internally, but doesn’t a freshly-painted house look brand new?

3. Poke the box. [h/t Seth] Just read the book. Right now.

4. Crush the box. Flatten the old, tired way. Start fresh. A flat box serves a purpose too. Plus, you can probably rebuild it if you wanted – or needed to.

5. Shred the box. Sometimes you’ve just got to begin again. And complete destruction is the only course. Damn the torpedos. (But don’t worry, if all else fails, someone will construct another box.

6. Hack the box. Sometimes boxes can be used for something other than storing stuff. Repurpose. Retool. Innovate. Open your mind to new possibilities. Come on, don’t be afraid. The people you are worried about aren’t really paying attention. Do it.

7. Rewire the box. Sometimes the box works quite well, and just needs to be rewired. This brings things (ideas) up to code, gives you a fresh start, and gives you confidence to move forward.

8. Deliver the box. Sometimes, you need different opinions, a different viewpoint, and fresh look. Give the box to someone else. Maybe they will do something that matters with it.

9. Bury the box. Sometimes, you just need to let it go. Put it away. Forget about it. Bury it. Move on. Because someday, someone will unbury it, and find wonder in the box.

10. Kick the box. When I was a kid, I loved taking boxes and simply destroying them. Kicking them, crushing them, clubbing them with sticks. I guess it was therapeutic to vent some energy. Sometimes, we just need to do this to begin again, to feel better, and feel alive. So go. Kick it, now. In the end, it is still a box. But you are different.

What are your other ideas? Please share!

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