Category Archives: BUSINESS

AUTHORS, BUSINESS, HUMANITY, LEADERSHIP, PERSONAL GROWTH

Stacey Hanke: How to achieve real influence, moving people to action long after the interaction is over

Joined in studio today by Stacey Hanke, Founder/Owner of Stacey Hanke Inc., and author of Influence Redefined: Be the Leader You Were Meant to Be, Monday to Monday.

Discussion guide from our conversation with Stacey Hanke:

Stacey Hanke1. How do you define influence? What are the myths of influence?

2. Why do most people believe they are more influential than they really are?

3. What do you mean by being influential, Monday to Monday?

4. What are the top challenges people face that prevent them from being as influential as they can be?

5. What are the three drivers of influence?

6. Explain the Influence Model you teach in the book. How, and why, does it work?

You can find Stacey Hanke’s book here:

About Stacey Hanke:

Stacey Hanke is author of the book; Influence Redefined…Be the Leader You Were Meant to Be, Monday to Monday®. She is also co-author of the book; Yes You Can! Everything You Need From A To Z To Influence Others To Take Action.

Stacey is founder of Stacey Hanke Inc. She has trained and presented to thousands to rid business leaders of bad body language habits and to choose words wisely in the financial industry to the healthcare industry to government and everyone in between. Her client list is vast from Coca-Cola, FedEx, Kohl’s, United States Army, Navy and Air Force, Publicis Media, Nationwide, US Cellular, Pfizer, GE, General Mills and Abbvie. Her team works with Directors up to the C-Suite. In addition to her client list, she has been the Emcee for Tedx. She has inspired thousands as a featured guest on media outlets including; The New York Times, Forbes, SmartMoney magazine, Business Week, Lifetime Network, Chicago WGN and WLS-AM. She is a Certified Speaking Professional—a valuable accreditation earned by less than 10% of speakers worldwide.

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AUTHORS, BUSINESS, LEADERSHIP, PERSONAL GROWTH

Cheryl Einhorn: How to make complex decisions with confidence and conviction

Joined in studio today by Cheryl Stauss Einhorn, creator of the AREA Method, and author of Problem Solved: A Powerful System for Making Complex Decisions With Confidence and Conviction. Learn more about Cheryl here.

Discussion guide from our conversation with Cheryl Einhorn:

Cheryl Einhorn1. Why is it hard to make complex decisions? What’s happening culturally to make this process difficult?

2. The big idea: Making sound decisions to complex problems can be overwhelming. It’s important to know how to control for and counteract assumptions and biases, and apply more expansive and objective thinking.

3. The so what: A four-step method, called “AREA” for the perspectives it addresses, boils down the process of untangling complex problems and makes sure the research, processing, reflection.

4. How to hone in on the motivation behind the decision and identify what’s most critical in the outcome.

5. How to avoid relying on faulty intuition and snap judgments.

6. How to understand other stakeholders’ incentives and motivations.

7. When it’s important to decelerate and pause in the process to refine and re-articulate the progression of the investigation.

8. Why it’s important to try to disprove each possible decision and plan for failure.

9. How to employ a feedback loop at each stage to show whether circling back for more data or analysis is needed.

Find Cheryl Einhorn’s book below:

About Cheryl Einhorn:

Cheryl is the creator of the AREA Method, a decision making system for individuals and companies to solve complex problems. Cheryl is the founder of CSE Consulting and the author of the upcoming book Problem Solved, a Powerful System for Making Complex Decisions with Confidence & Conviction. Cheryl teaches at Columbia Business School as an adjunct professor and has won several journalism awards for her investigative stories about international political, business and economic topics.

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BUSINESS, HR, LEADERSHIP

Part 3, Harassment and Assault Prevention: Verbal Assertive Skills & Holding Management Accountable

Part 3: Guest Expert Lauren Roselle stops by HR Latte to talk about the HR and workplace issues surrounding sexual harassment and assault. This episode addresses the benefits of Verbal Assertive Skills. 

iHR logo

HR Latte, episode 115


Series: Harassment and Assault Prevention 

“The Legal Definition: Unwanted sexual advances or visual, verbal, or physical conduct that is of a sexual nature.” – Lauren Roselle

Harassment and Assault Prevention

Lauren Roselle is a nationally recognized expert in harassment and assault prevention, having led more than 1,000 workshops. Through her company Esteem, she has reached over 27,000 participants with her lively and enthusiastic teaching style. Lauren’s mission is to empower those around her to walk through the world with less fear and more confidence.

Lauren and Rayanne continue their discussion about sexual harassment issues in the news today and Rayanne shares a personal story of being drugged while on a business trip and how she handled that.

Esteem

Ms. Roselle is offering a discount to listeners who would like to participate in her sexual harassment prevention training, please visit this link at Esteem Communication.

“When you are strong in your words, you are less likely to be assaulted.” – Lauren Roselle

Discussion Points for this episode, Part 3:

  • Harassment and Assault Prevention
  • Official Stat: 1 in 3 Women have experienced Sexual Harassment in the Workplace matches 1 in 3 Women will be Assaulted in their Lifetime
  • Certainty of Self
  • Bossiness
  • Verbal Assertive Skills
  • How to manage Unwanted Touching
  • Employees should Know and Understand Company Policy: review employee handbook, ask, document, understand what company response should be / will be
  • The Story at Uber
  • What should HR do
  • Executive Management’s responsibility
  • HR Engagement Tracking benefits the Organization to help prevention, set expectations, follow-up, and positive change
  • Communication is the REAL Key to Prevention
  • “When you see something, say something”

Series
Part 1, Harassment and Assault Prevention –  Basics, What HR and Individuals Can / Should Do
Part 2, Harassment and Assault Prevention – Statistics & Personal Experiences
Part 3, Harassment and Assault Prevention – Verbal Assertive Skills & Holding Management Accountable

On Twitter

@Esteem4u
@Ray_anne
@HRLatte
and
@Dovetail

*Click here for past Episodes 1-66

HRLatte is made possible by:

Dovetail Software logoDovetail Software delivers web-based solutions & help desk programs that enable organizations to reduce administrative & support costs, diagnose & resolve complex business problems, and increase efficiency, while improving support.

Rayanne loves hosting talk radio and continues to hone this craft in every way possible by creating and hosting several educational and promotional radio shows, hosting & moderating webinars and podcasts, as well as a featured host on intrepid.media.

For more information about how you can use online radio or podcasting to educate your target audience or customer, compliment your marketing efforts, and grow your brand recognition, feel free to message Rayanne on TwitterLinkedIn, or via email at rayanne@intrepid.media.

BUSINESS, HR

Part 2, Harassment and Assault Prevention: Statistics & Personal Experiences

Part 2: Guest Expert Lauren Roselle stops by HR Latte to talk about the HR and workplace issues surrounding sexual harassment and assault. 

iHR logo

HR Latte, episode 114


Series:
 Harassment and Assault Prevention 

“The Legal Definition: Unwanted sexual advances or visual, verbal, or physocal conduct that is of a sexual nature.” – Lauren Roselle

Harassment and Assault Prevention

Lauren Roselle is a nationally recognized expert in harassment and assault prevention, having led more than 1,000 workshops. Through her company Esteem, she has reached over 27,000 participants with her lively and enthusiastic teaching style. Lauren’s mission is to empower those around her to walk through the world with less fear and more confidence.

Lauren and Rayanne continue their discussion about sexual harassment issues in the news today and Rayanne shares a personal story of being drugged while on a business trip and how she handled that.

Esteem

Ms. Roselle is offering a discount to listeners who would like to participate in her sexual harassment prevention training, please visit this link at Esteem Communication.

Discussion Points for this episode, Part 2:

  • Harassment and Assault Prevention
  • Official Stat: 1 in 3 Women have experienced Sexual Harassment in the Workplace
  • Informal Poll: 95 out of 100 women and 1 out of 2 men have experienced Sexual Harassment in the Workplace
  • The Elephant in the Valley
  • The Story at Uber
  • “This not acceptable behavior”
  • Any workplace that is male-dominated, sexual harassment can be an issue
  • The media’s attention on this issue has created an opportunity for victims to speak out
  • Harassers don’t just do it once, to only one person
  • Rayanne shares a personal experience where she was drugged by what should have been a trusted service provider while on a business trip
  • The victim of sexual harassment or drugging is NOT at fault

Series
Part 1, Harassment and Assault Prevention –  Basics, What HR and Individuals Can / Should Do
Part 2, Harassment and Assault Prevention – Statistics & Personal Experiences
Part 3, Harassment and Assault Prevention,  Verbal Assertive Skills & Holding Management Accountable

On Twitter

@Esteem4u
@Ray_anne
@HRLatte
and
@Dovetail

*Click here for past Episodes 1-66

HRLatte is made possible by:

Dovetail Software logoDovetail Software delivers web-based solutions & help desk programs that enable organizations to reduce administrative & support costs, diagnose & resolve complex business problems, and increase efficiency, while improving support.

Rayanne loves hosting talk radio and continues to hone this craft in every way possible by creating and hosting several educational and promotional radio shows, hosting & moderating webinars and podcasts, as well as a featured host on intrepid.media.

For more information about how you can use online radio or podcasting to educate your target audience or customer, compliment your marketing efforts, and grow your brand recognition, feel free to message Rayanne on TwitterLinkedIn, or via email at rayanne@intrepid.media.

BUSINESS, HR

Harassment and Assault Prevention with Lauren Roselle

Part 1: Guest Expert Lauren Roselle stops by HR Latte to talk about the HR and workplace issues surrounding sexual harassment and assault. 

iHR logo

HR Latte, episode 113


Series:
Harassment and Assault Prevention 

“The Legal Definition: Unwanted sexual advances or visual, verbal, or physocal conduct that is of a sexual nature.” – Lauren Roselle

Harassment and Assault Prevention

Lauren Roselle is a nationally recognized expert in harassment and assault prevention, having led more than 1,000 workshops. Through her company Esteem, she has reached over 27,000 participants with her lively and enthusiastic teaching style. Lauren’s mission is to empower those around her to walk through the world with less fear and more confidence.

Lauren and Rayanne will address sexual harassment issues in the news today, what has happened at start-ups and tech companies like Uber and how to report, handle, and prevent sexual harassment in the workplace.

EsteemMs. Roselle is offering a discount to listeners who would like to participate in her sexual harassment prevention training, please visit this link at Esteem Communication.

Discussion Points for this episode, Part 1:

  • What is sexual harassment in the workplace?
  • Type 1: Quid Pro Quo, requires the conduct be unwelcome
  • Type 2: Hostile Work Environment, requires the conduct to be unwelcome
  • Identifying what the “reasonable” person would consider harassment
  • Why some companies are having trouble today
  • What can HR do to help address and prevent incidences
  • Sexual Harassment is NOT a personal problem, it is a challenge to the entire organization
  • Executive Leadership needs to say “We do not allow this behavior.”
  • Sexual Harassment Prevention Training for managers is a necessity

Series
Part 1, Harassment and Assault Prevention –  Basics, What HR and Individuals Can / Should Do
Part 2, Harassment and Assault Prevention – Statistics & Personal Experiences
Part 3, Harassment and Assault Prevention,  Verbal Assertive Skills & Holding Management Accountable

On Twitter

@Esteem4u
@Ray_anne
@HRLatte
and
@Dovetail

*Click here for past Episodes 1-66

HRLatte is made possible by:

Dovetail Software logoDovetail Software delivers web-based solutions & help desk programs that enable organizations to reduce administrative & support costs, diagnose & resolve complex business problems, and increase efficiency, while improving support.

Rayanne loves hosting talk radio and continues to hone this craft in every way possible by creating and hosting several educational and promotional radio shows, hosting & moderating webinars and podcasts, as well as a featured host on intrepid.media.

For more information about how you can use online radio or podcasting to educate your target audience or customer, compliment your marketing efforts, and grow your brand recognition, feel free to message Rayanne on Twitter, LinkedIn, or via email at rayanne@intrepid.media.

AUTHORS, BUSINESS, HUMANITY, PERSONAL GROWTH

Mark Youngblood: How to master and manage your emotions, and why that matters

Joined in studio today by Mark Youngblood, the founder and CEO of Inner Mastery Inc., and author of Dear Human, Master Your Emotions.

Discussion guide for our conversation with Mark Youngblood:

Mark Youngblood1. Understanding your emotional triggers.

2. Do you have an emotional vision?

3. Negative voices and negative emotions.

4. Understanding the roles of your conscious “Pilot” and sub-conscious “Autopilot.”

5. How to manage your emotional reactions in a healthy way.

6. How creating your reality can give you the power to create the life you want.

7. Separating fact from fiction about your emotions.

You can find Mark Youngblood’s book below:

About Mark Youngblood:

Mark is a lifelong student, and is a teacher and facilitator of Inner Mastery. His life purpose is to elevate human consciousness and promote spiritual growth, individually and collectively. He founded his company, Inner Mastery, Inc., 20+ years ago to promote personal and organizational transformation. His outreach presently includes executive coaching with top management, the Inner Mastery Community, Dear Human series of books, public speaking, and special workshops.

Mark is a Master Practitioner and Trainer of Neuro-Linguistic Programming who has read, studied, and practiced extensively in the art and science of personal transformation and spiritual growth for nearly two decades. His previous books are Eating the Chocolate Elephant: Take Charge of Change, and Life at the Edge of Chaos: Creating the Quantum Organization.
Mark is a proud father and stepfather and is married to his high school sweetheart after 30 years apart. He loves to travel and is an avid fine art photographer.

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AUTHORS, BUSINESS, INCUBATOR

Kevin Kelly: The 12 inevitable technological forces shaping YOUR future

Joined in studio today by Kevin Kelly, futurist, Senior Maverick at Wired magazine, and best-selling author of many books including the latest, The Inevitable: Understanding The 12 Technological Forces That Will Shape Our Future.

Discussion guide from my conversation with Kevin Kelly:

Kevin Kelly– Lead us off by explaining the purpose, the big idea, behind this book. Why did you have to put it out there?

– The trends you talk about in this book are not theories, these are inevitable, in fact, already in motion. How does this inevitability change how we should think upon and act upon these trends?

– Why do we need to think so deeply about the future of technology and where it is taking us?

– Why are we so bad at thinking this way? We are not all futurists, in the Kevin Kelly sense of the practice, but most of us are bad at looking ahead. Or, doing it too short-term…

– I think a lot of people will study your 12 trends and automatically begin to think about how they apply to their business efforts. But these apply to home and lifestyle too, yeah?

– You talk about how these trends will impact how we work, live, and how we behave as consumers. But you also talk about how these will impact how we learn. Go deeper there…

– Artificial intelligence (AI) has some people worried that technology will become too powerful. What do you say to people worried that machines will soon take over?

– It’s one thing to understand and acknowledge these trends. More important that people to actually do something with them, about them. How best should one begin to tackle these and take meaningful action?

About Kevin Kelly:

Kevin helped launch Wired magazine and was its executive editor for its first seven years. He has written for The New York Times, The Economist, Science, Time, and The Wall Street Journal, among many other publications. His previous books include Out of Control, New Rules for the New Economy, Cool Tools, and What Technology Wants. Currently senior maverick at Wired, Kelly lives in Pacifica, California.

You can find Kevin’s book here:

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AUTHORS, BUSINESS, HUMANITY

Dr. Jody Foster: How to deal with the schmuck in your office

Joined in studio today by Dr. Jody Foster, Clinical Professor of Psychiatry at the University of Pennsylvania, and author of The Schmuck In My Office: How To Deal Effectively With Difficult People At Work.

Discussion guide from our conversation with Dr. Jody Foster:

Jody Foster1. Tips for identifying difficult and disruptive behavior at work.

2. Why she believes people in general lack inherent malicious intent and don’t set out to be disruptive…yet are anyway.

3. Strategies for interactions and tips for interventions when dealing with the office “schmuck.”

4. Call out what you see, when you see or feel it: why early action is key when dealing with disruptive workplace behavior.

5. What to do if your boss turns out to be a “schmuck.”

6. Detailing characteristics of the difficult workplace personalities including Narcissus, the Venus Flytrap, the Bean Counter, the Robot and more!

7. And most importantly, if you cannot identify the schmuck in your office, YOU’RE THE SCHMUCK!

Find Jody Foster’s book below:

About Dr. Jody Foster:

JODY J. FOSTER, MD, MBA is a Clinical Professor of Psychiatry in the Perelman School of Medicine at the University of Pennsylvania, Vice Chair of Clinical Operations for the Department of Psychiatry in the University of Pennsylvania Health System, and Chair of the Department of Psychiatry at Pennsylvania Hospital. Her clinical practice includes general psychiatry, with a special emphasis on treating acute inpatients, psychopharmacology, and corporate development that provides support and evaluation services to executives.

Dr. Foster completed both a residency and a chief residency in psychiatry and a fellowship in clinical psychopharmacology and mood disorders at The Institute of Pennsylvania Hospital. She also attained her masters of business administration, with a concentration in finance, from the Wharton School, University of Pennsylvania. Dr. Foster serves as the Executive Medical Director of Penn Behavioral Health Corporate Services and leads the Professionalism Committees at the member hospitals of the University of Pennsylvania Health System. She manages the Professionalism Program at Penn Medicine, a publicly offered consultation service, as the Executive Clinical Director.

Dr. Foster is a noted educator and has received numerous awards for clinical excellence and teaching at the University of Pennsylvania. She was elected to Penn Medicine’s inaugural class of the Academy of Master Clinicians and has been named a “Top Doc” by Philadelphia Magazine.

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AUTHORS, BUSINESS, LEADERSHIP, PERSONAL GROWTH

Margaret Johnson: From the same old stuff to moving well on the way towards achieving your dreams

Joined in studio today by Margaret A. Johnson, president of Ideal Training Inc, and author of From SOS To WOW: Your Personal Coaching Adventure.

Discussion guide from our conversation with Margaret Johnson:

Margaret Johnson1. SOS –> Same old stuff

2. Most are stuck in the same old place at work and personal life, waiting for dreams to become a reality.

3. The shift to WOW –> Well on the way

4. No longer stuck, achieving goals, move forward, busting assumptions, and taking courageous risk.

5. Finally, you are SWOW –> So Well on the way!

You can find Margaret Johnson’s book below:

About Margaret Johnson:

Margaret A Johnson is from Michigan but moved to Texas as fast as she could! She utilizes her B.S. Mechanical Engineering, MBA, professional engineering license and coaching credentials to inspire people and organizations to move from S.O.S. (Same Old Stuff) to W.O.W.! (Well On the Way) to where they want to be. Her experience ranges from engineering and management in power, to sales and consulting in the oil and gas industry. As President of Ideal Training, Inc she trains and coaches professionals/managers with a mission to unleash creativity, ignite ideas and remove barriers to success to assist clients in solving problems and opening doors, and to keep her leadership and fitness classes engaging.

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BUSINESS, HUMANITY, PERSONAL GROWTH

Part 3: The Pursuit of Happiness with Dr. Daniel Crosby

Part 3: Guest Dr. Daniel Crosby in a new #KeyPointPodcast series discusses truths behind individual happiness and the impact of money
iHR logo

HR Latte, episode 112


Series:
 The Pursuit of Happiness

“While wealth is positively correlated with wellbeing to a point, disconnecting money from purpose is a formula for emotional bankruptcy.” – Dr. Daniel Crosby

In a follow up to his post, “Can Money Buy Happiness? Sort of.” Dr. Daniel Crosby, Ph.D. explores the ideas of how we pursue, find, and hang on to happiness. And, interestingly enough, money can be a factor. In this series, Dr. Crosby and Rayanne will break down how genetics can impact this individual pursuit.

Dr. Daniel CrosbyDr. Crosby is the author of The Laws of Wealth: Psychology and the Secret to Investing Success, additionally, he is the founder of Nocturne Capitol, an investment management firm whose approach is rooted in the science of behavioral finance.

Join us in this series, as we look beyond what we’ve always thought about the truth of happiness. Rayanne published, The Pursuit of Happiness: Like a Room Without a Roof, which ties in nicely with this series.

Discussion Points for this episode, Part 3:

  • The Good Behind Money
  • Choosing Experiences over Things
  • Charitable Giving: Is it Selfish?
  • “Fake it until you make it” – How best to give.
  • The Laws of Wealth, available on Amazon “300 Pages of Behavioral Finance Goodness
  • Connecting Money to Purpose
  • And again, check out The Five Facets of Happiness, by Martin Seligman

Series
Part 1, The Pursuit of Happiness
Part 2, The Pursuit of Happiness
Part 3, The Pursuit of Happiness

On Twitter

@DanielCrosby
@Ray_anne
@HRLatte
and @intrepid_NOW

*Click here for past Episodes 1-66

HRLatte is made possible by:

Dovetail Software logoDovetail Software delivers web-based solutions & help desk programs that enable organizations to reduce administrative & support costs, diagnose & resolve complex business problems, and increase efficiency, while improving support.

Rayanne loves hosting talk radio and continues to hone this craft in every way possible by creating and hosting several educational and promotional radio shows, hosting & moderating webinars and podcasts, as well as a featured host on intrepid.media.

For more information about how you can use online radio or podcasting to educate your target audience or customer, compliment your marketing efforts, and grow your brand recognition, feel free to message Rayanne on Twitter, LinkedIn, or via email at rayanne@intrepid.media.