Category Archives: BUSINESS

AUTHORS, BUSINESS, LEADERSHIP, PERSONAL GROWTH

Episode One – Introduction to the Tensions of Leadership

Welcome to Episode One of the Tensions of Leadership: What is a tension, what causes tension, and how to RESOLVE these leadership tensions!

Discussion guide from the Tensions of Leadership, Episode One:

1. What do we mean by tensions? What exactly is a tension in the context of leadership? Don’t forget that leadership is a skilled profession that requires discipline and practice…but what tensions to leaders face when they advance their leadership practice?

2. Tensions are things you, as a leader, have to resolve before you can advance in your leadership career.

3. How do you know when you are actually facing a tension? You are being prompted to do something, and you will either take action, or you will do nothing. Are you willing?

4. We will learn that the secret to being a successful leaders is learning to recognize these tensions, and then knowing what to do, and how to do it! In other words, leadership tensions are a good thing — they give you direction (an entry point).

5. Learning to tell the difference between distress and eustress!

6. Next, what causes leadership tension? An expectation of you that’s a stretch beyond your readiness; priorities are not aligned, for example.

7. The key to not allow the tension to become a pain point!

8. So, now you have tension, what do you do? (and note that a leader can choose to not take action, just as long as you do it conscious discipline, but communicate so people know why you made that decision).

9. When tensions become pain points, you lose focus, you decrease productivity, you lose creativity. Now when you take on the tension in a positive way, you move forward, and that’s the goal!

10. The internal battle you have to face when choosing to face on a tension is are you willing to take a risk, overcome personal resistance, and are you willing to be vulnerable. The external is that you have to communicate and articulate your choice to others around you.

11. Modern business leaders cannot succeed if you are NOT willing to take risks, overcome resistance, and be vulnerable. The new reality!

12. How to RESOLVE tensions: CHOICE (you can do this OR that); INTEGRATE (you can do this AND that); SEQUENCE (you can this AND THEN that).

13. Finally, we discuss some of the actual tensions we’ll discuss over the course of Season Four, when it comes to leading yourself, leading teams, and leading organizations.


Erica Peitler, intrepidNOW

About our host, Erica Peitler:

Erica is a Leadership Performance Coach who courageously partners with individuals, teams and organizations who want to realize their visions of success by transforming their leadership potential into visible, on the ground, breakthrough leadership performance!

With an engaging, provocative and straight forward approach, Erica inspires leaders to reach beyond their comfort level as they pursue becoming the performance based leaders they aspire to be in both their professional and personal life.

As a keynote speaker and author, Erica educates, entertains and enlightens audiences on leadership, transformational change and professional/personal growth initiatives.


Find Erica Peitler’s book here:

The essence of Leadership Rigor is creating change-ready leaders who can embrace challenges because they have the tools, models, and language to assess, structure, and facilitate aligned actions. They also have the mindset and emotional skills to lean into the change process despite its uncomfortable nature. By innovating on their preparedness first, these change-ready leaders are equipped to realize the growth in themselves and in their teams or organizations. Are you ready to take on your personal journey of Leadership Rigor?


Series co-host Todd Schnick is the Editor-In-Chief of intrepid.MEDIA and a media and content strategist. A former marketing strategist, lobbyist, and national political operative, Todd now lives and works in the Chicago Loop with his family. He is a writer, foodie, bibliophile, distance runner, and nearly full-time dog mom.



This series recorded LIVE from our Merchandise Mart studios in Chicago, Illinois! (Click on photo below for history of our studios!)

merchandise_mart


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AUTHORS, BUSINESS, HR, LEADERSHIP

Mackenzie Kyle: Understanding millennials and other cross-generational differences

Joined in studio by Mackenzie Kyle, Managing Parter Consulting Services of MNP LLP, and the author of The Performance Principle. Learn more about Mackenzie Kyle here!

Discussion guide from my conversation with Mackenzie Kyle:

Mackenzie Kyle1. Understanding how to work with Millenials – are they really ‘different’?

2. Why starting a conversation with a Millenial with “when I was your age…” is rarely helpful.

3. Addressing the top complaints millenials have about their workplace.

4. Cross generational differences and how this can create conflict in the workplace.

5. How to create alignment between personal and team/organizational goals.

6. Understanding the reasons why people do what they do, and some simple, practical tools that can help us (and them) understand why, and how to work with this.

Find Mackenzie Kyle’s book here:

About Mackenzie Kyle:

Mackenzie is the Managing Partner of Advisory Services for British Columbia for MNP. He has more than 25 years’ experience in operations improvement and restructuring, and has provided specific assistance in everything from strategic planning to performance management to managing projects. He has hands-on experience in a wide variety of industries, and his services are frequently of use in situations requiring the application of more than a single specialty. He leads a team of 100 professionals and staff in the British Columbia Region.

Mackenzie focuses on assisting clients with identifying and implementing strategic change and improving team performance, and leads the project management service line for the firm, providing a unique approach to project management that bridges the gap between theory and practical application of technique.

He has worked in a variety of industries including manufacturing, transportation, telecommunications, as well as the public sector and internationally in the United States, Australia, New Zealand and Asia. His first book Making It Happen: A Non-technical Guide to Project Management is published by John Wiley & Sons and has sold more than 40,000 copies.

Mackenzie is a member of the MNP Board of Directors.

Mackenzie graduated from the University of Western Ontario in 1986 with a Bachelor of Science in Math & Statistics and graduated from McMaster University in 1989 with a Master of Business Administration.

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AUTHORS, BUSINESS, LEADERSHIP

Steven Blue on American Manufacturing 2.0: What went wrong and how to make it right

Joined in studio by Steven Blue, CEO of Miller Ingenuity, and author of American Manufacturing 2.0: What Went Wrong and How to Make it Right. Learn more about Steve Blue here!

Discussion guide from our conversation with Steven Blue:

Steven Blue1. The decline of American manufacturing: what went wrong and how to make it right.

2. Why the United States is not currently considered a manufacturing powerhouse and how and when China, Mexico and other developing countries took the lead.

3. Whether the American consumers should stop buying products “Made in China” and if so, what steps should be taken.

4. What needs to be done and by who to revitalize America’s manufacturing industry – should government be responsible?

5. The 7 Values of Ingenuity™: what they are and why they are important.

6. How The 7 Values can transform any business – not just manufacturing – into a global powerhouse.

7. Why it is important to implement The 7 Values in a certain order, i.e., establishing leadership credibility first.

Find Steven Blue’s book here:

About Steven Blue:

Steven is the President & CEO of Miller Ingenuity, a global supplier of mission-critical solutions in the transportation industry and author of the new book, American Manufacturing 2.0: What Went Wrong and How to Make It Right.

Blue is a nationally recognized expert in transforming businesses into global powerhouses by showing how to double and even quadruple growth. Steve regularly provides insight for leading media and industry outlets, including FOX, BusinessWeek, Forbes, The Huffington Post, Entrepreneur, AMA, Europe Business Review, and The Wall Street Journal. He is also founder and a monthly contributor to American City Business Journal’s popular “The League of Extraordinary CEOs,” where he interviews fellow CEOs responsible for generating rates of growth from 200 to 2,000% in less than three years.

Through his keynote addresses to audiences, ranging from CEO Clubs International to Harvard University, Blue provides insights for the business community on how to out-do, out-innovate, and out-perform the competition. His insights have led many media outlets to refer to him as one of America’s Leading Mid-Market CEOs.

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AUTHORS, BUSINESS, HR, HUMANITY, PERSONAL GROWTH

Melissa Davies: How NOT to act like an asshole at work

Joined on the show today by Melissa Davies, president of Wise Ways Consulting, and the author of How NOT To Act Like An Asshole At Work: Seven Simple Reminders of How to Be Who You Really Want to Be at Work and in Life. Learn more about the book here!

Discussion guide from today’s conversation with Melissa Davies:

Melissa Davies1. Leadership + team development.

2. Why a parable book?

3. People as an asset.

4. The importance of emotional intelligence.

5. We need empathy.

6. Why we all need mentors and coaching.

7. How to handle ourselves during stressful times in the office, such as around the holidays.

Find Melissa Davies’ book here:

Melissa Davies

About Melissa Davies:

Melissa is an internationally respected expert on developing workplace environments where people are able to show up better, with more of their whole selves. She works with clients across North America and spends much of her time working with military organizations. She runs Wise Ways Consulting, which specializes in executive coaching, group facilitation, and high-engagement training. Melissa works with multi-national corporations as well as numerous U.S. Government agencies. A native of British Columbia, she lives and works in Northern Virginia.

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AUTHORS, BUSINESS, LEADERSHIP, PERSONAL GROWTH

William Schiemann: What contributes to a fulfilling and satisfying life?

Joined in studio today by Dr. William Schiemann, Organizational Psychologist, CEO of Metrus Group, and author of Fulfilled! Critical Choices – Work, Home, Life.

Discussion guide from our conversation with William Schiemann:

William Schiemann1. Happiness vs. Fulfillment. “Purpose in Life.”

2. The research – which found that less than 20 percent of people feel fulfilled – why this is, and if it’s possible for more people to become fulfilled.

3. The five secrets fulfilled people use everyday.

4. The three key drivers to fulfillment — ACE.

5. Becoming fulfilled — how this applies to millennials, Gen Xers, and baby boomers.

6. Should companies play a role in fulfillment? Is this really their job and what the benefit is to those organizations?

7. The tools that fulfilled people use all the time.

8. Two things people can do right now to increase their fulfillment.

Find William Schiemann’s book here:

About William Schiemann:

William A. Schiemann, Ph.D. is Principal of Metrus Group. He is a thought leader in human resources, employee engagement, and fulfillment, having authored scores of articles and multiple books on talent management, including The Rise of HR, co-edited with Dave Ulrich and Libby Sartain and sponsored by HRCI in 2015; Hidden Drivers of Success: Leveraging Employee Insights for Strategic Advantage, published by SHRM in 2013; The ACE Advantage: How Smart Companies Unleash Talent for Optimal Performance, published by SHRM in 2012; Reinventing Talent Management: How to Maximize Performance in the New Marketplace, published by Wiley and SHRM in 2009; and Bullseye! Hitting Your Strategic Targets Through High-Impact Measurement, published by The Free Press in 1999. His newest book, Fulfilled! Critical Choices – Work, Home, Life, published by Secant Publishing, is scheduled to be released October 1, 2016.

Dr. Schiemann is a frequent global keynote speaker and workshop facilitator for many public and private forums around the globe. He is a Fellow and Scholar of the Society for Industrial and Organizational Psychology (SIOP), and received a Ph.D. in Organizational Psychology from the University of Illinois.

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AUTHORS, BUSINESS, LEADERSHIP

John Camillus: How to conquer complexity and confound competitors

Joined in studio by John Camillus, author of a new booked called Wicked Strategies: How Companies Conquer Complexity And Confound Competitors.

Discussion guide from our conversation with John Camillus:

John CamillusThe business of humanity.

“You sometimes don’t know that you have the right answer.”

What a wicked problem is, and why we are seeing more and more of them.

Why traditional strategies — like contingency planning or breaking a problem down into parts — are useless in the face of wicked problems.

How Wicked Strategies differ from traditional approaches.

How to embrace disruptive technologies as the foundation of a new business model.

How to bring conflicted stakeholders together so that they can co-create value.

What a “feed forward” approach is, and why it is essential.

How organizational structures must change to enable Wicked Strategies to flourish.

Find John Camillus’ book here:

About John Camillus:

John C. Camillus is the Donald R. Beall Professor of Strategic Management at the University of Pittsburgh. He earned his doctorate at Harvard Business School, his MBA at the Indian Institute of Management, Ahmedabad, and his B.Tech. degree from the Indian Institute of Technology, Madras. He has served as consultant on strategic management to over 100 organizations on four continents, including many Fortune 500 companies.

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HR, HUMANITY

My Christmas in Iowa: A #truestory About Love, Kindness, and Acceptance

Christmas in Iowa

“Christmas is a season for kindling the fire for hospitality in the hall, the genial flame of charity in the heart.”  Washington Irving

Before I begin this tale of what happened to me in a frigid, foggy, Des Moines many years ago, I want to explain a brief history of why I was even there around Christmas time, since, well…, I lived in Phoenix at the time and did not really celebrate Christmas in the first place. I was seventeen at the time and had become great friends with a kid named Michael Meggison. Usually, I don’t use people’s real names in my posts because they should be anonymous and rightly so, however, in this particular case it is warranted as the family, as well as Michael, should be praised for the kindness they bestowed on me December 25th, 1985.

I was raised in a Jewish household and practiced both the Sabbath and Hanukah every year. My Grandmother, who came from a Catholic family was always incensed that my mother let me be raised in the Jewish faith; I had my bat mitzvah at 13, my Grandparents attended but with angst. I guess a deal was struck that I would see my grandparents every Christmas and Easter to appease the tension that ran under the relationship they had with my parents. No one in the family actually spoke about it in front of me.

It was Christmas break from school, and I had, having been to Iowa visiting Micheal before, wanted to fly out to see him, his family, and the friends I had met the summer before. I was scheduled to fly back home than a short flight to Yuma, AZ to spend actual Christmas with my family there. The plan was simple, really, I got a cheap flight up and back and could do a quick transfer in Phoenix to be in Yuma Christmas Eve with my family. Well, as you will see, the best-laid plans are made by mice and men, lesson learned, Mr. Steinbeck.

Des Moines in December

The flight in was excellent and seeing Michael’s smiling face and open arms was pretty tremendous. We were both pretty giddy to hang out in his hometown and get, well, crazy. It was cold, and I was not used to it. However, I was in my Judd Nelson phase and had bought my first trench coat similar to the one he wore in the eternal classic teen angst movie The Breakfast Club. Although it was a mild winter with no snow, the temperatures were still cool with oddly warmer days. It made it fun for us to run around the small suburb of Adele and meet up with his friends and talk about stories of the day. School was still in session at the time, as Christmas was the following week as I recall. I discovered, among other things, that a chain called Made-Right made a loose meat sandwich that, if it ever came to it, would be my last meal. In fact, to this day, when I go to see Megs and his family, we go to a Made-Right after I disembark the plane.

I was scheduled for an early-morning flight and those of you who know me well, know that I am not exactly a morning person to begin with. But I was young and seeing my Grandparents would drive me like the sleigh in the song to see them, well, it was supposed to. The sun rose in the morning, and we were off to the airport, as the air warmed the moisture in the air caused a thick fog to appear making visibility reduced. Megs came with me to the gate only to discover that my flight had been delayed, then canceled. I was put on standby, and we sat at the airport, all day, on Christmas Eve. Every flight was oversold, every, last, one. Although they tried valiantly to get me on a flight, I was told that Christmas day was just as packed, and all they could guarantee me was a flight out on the 26th of December, the day AFTER Christmas.

And now, the phone call…

We went back to the house, and I was devastated. Up to that point in my life, I had experienced some strange shit but to have to call my Grandparents and tell them that I would be missing Christmas and there was nothing I could do about it, was just this side of spending eternity in any of Dante’s circles of hell. The sound of my Grandfather’s words and the disappointment in his voice still haunts me to this day. “Why did you go to Iowa?” “Why were you so insensitive to the family?” he asked me. “You might as well not come here now as everyone will be gone by the time you get here!” I remember just sitting there quietly listening, feeling hollow. My Grandmother got on the line next and expecting my next 50 verbal lashes she, instead, said warmly, “It’s not your fault. little lamb, if you want to hear God laugh tell him your plans.” She asked me to ignore my Grandad, he was just hurt because he missed me and to get there as soon as I could, she then said, “Merry Christmas. little lamb.” That was my nickname from her, and I loved it, it always made me feel warm and loved yet now it seemed like a dagger to my heart. There was a reason I subconsciously did not want to be there and someday I will purge that demon but, that is for another day.

Christmas Morning

Now, let me set the stage for you of the house in Iowa. It was huge, in fact, it was the largest home I had ever been in up to that point. It was two stories with a full basement and attic. The living room was huge, and the whole house was a winter wonderland waiting for the 25th of December to arrive. There was a decorated tree with all the trimmings and presents below for the family to open in the morning. I did not know it, but there was a plan hatched earlier in the day by Megs’ family, specifically his mother and two sisters, I believe. Megs had gone to a pay phone to call home telling them it looked as though I would be staying through the holiday and that I was emotional and fragile. He had never actually seen me that way as I was always laughing, telling jokes, and just being snarky. Well, that was going to change the morning of Christmas Day.

I did not want to get out of bed that morning, but the smell of bacon in the pan, and the thought of Megs’ mom’s pancakes and eggs filling my stomach and starting the day was just too much to ignore. When I came down to the kitchen, I was greeted with hugs & smiles, and a plate of hot deliciousness that was the best home cooking. It was just like it would have been had I been home with my family; I needed that. The commercialization of Hanukah and Christmas has never been lost on me, even in my youth. I sincerely liked giving people presents more than receiving them and as I have gotten older my acts of random kindness have increased yearly and there is a reason for that.

The Kindness That Changes

Christmas morning has, for most practicing Christians in the US, to follow a tradition to recreate the giving of gifts to the baby Jesus by the three Kings upon his birth. Being in a free market society and one based on commercialism, this is nirvana for people who make items for consumption. There is a feeling, though, of seeing the joy in a person’s eyes, the glimmer of excitement that someone thought enough of them to get them an item they wanted. I knew it well, it happened every Christmas, and I always volunteered to hand out the presents, one at a time, so that everyone had their moment to smile. Knowing that there was nothing under the tree, here, I offered to do the same. The Megginson’s had their own system of having each member going to the tree and choosing their gift. I don’t remember the order, but I knew that I was not in the batting order for this game. I was not supposed to be there, so why would I? All the kids went one by one to the tree to gather one present to open and show the booty they had received then something unexpected happened.

Mom, as she insisted on being called, looked at me and said, “Derek, it’s your turn now, dear.” I was dumbfounded and sat there perplexed that there would be anything under the tree for me. Thoughts went through my head at that moment, was there really a Santa Claus, could he be real, who is God and does he actually exist, who invented liquid soap and why? I went to the tree, and there in a small pile was not one but many beautifully wrapped with care packages with my name on each. I can tell you now that I don’t actually remember what I received that morning in the way of baubles, but what I took away was that a family, who did not need to do anything for me, who had fed a stranger and given him shelter shared their Love of Christmas with me.

It is one of the fondest memories of Christmas I have and every Christmas day, although I don’t participate like I once did, I look back at the kindness and love that family showed me that day. I missed a Christmas with one family but that Christmas morning I gained another, and that is one heck of the best presents a kid could get. #truestory

BUSINESS, MARKETING, SALES

Doug Karr + Jenn Lisak: Fresh thinking on marketing technology

Joined on the show by Douglas Karr and Jenn Lisak, of DK New Media!

Today’s discussion topics: Content marketing, blogging for business, podcasting for business, SEO optimization, landing page optimization, increasing conversation rates, and how to make outsourced work authentic.

About Douglas Karr + Jenn Lisak:

Douglas has co-founded several companies and been a crucial resource for several marketing and technology startups. Douglas started in the traditional marketing space in print advertising, database marketing and direct mail, and then transitioned to digital media when it was still young. He quickly raised through the ranks of search engine marketing professionals and is now known around the globe for his focus on multi-channel marketing with respect to search, pay-per-click, social and other strategies.

Working with the main brands like GoDaddy, Angie’s List, the Indianapolis Colts, Douglas is an expert at developing digital marketing strategies tailored to DK New Media’s clients’ resources and processes. He’s vendor agnostic and works especially well in coordinating lead gen efforts for companies with outbound sales departments.

Douglas has been recognized by LinkedIn in their Sophisticated Marketing Guide as a top marketer, and his blog is known internationally as a resource for marketing-related technology research and discovery. Douglas is also an Analyst for VentureBeat and is developing an organic search engine marketing report.

He also assists investors and investment firms with research and due diligence on prospective investments.

Jenn Lisak is the Vice President and Content Strategist for DK New Media, an inbound marketing agency that specializes in new media optimization, social media, infographics, and marketing strategy. She is responsible for content and infographic development, social media strategy, and managing and advocating for her clients. She writes and speaks on content marketing, infographics, and social media.

Jenn was also a 2014 committee member for the Connectivity committee for Plan 2020, the bicentennial plan for Indianapolis and Marion county. She was also a part of Class 3 of Indy Hub’s 1828 Project, a gathering of young leaders between the ages of 18 and 28, and she received Techpoint’s Tech 25 award in 2015.

Jenn graduated from Butler University with a Bachelors degree in marketing in 2010. She was also nominated for Indy’s Best and Brightest award for the technology division in 2012 and 2013. Jenn was named partner for DK New Media at 26 years old. She is also a main contributor for the Marketing Tech Blog.

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AUTHORS, BUSINESS, LEADERSHIP

Mike Glauser: Build your dream company doing what you love where you live!

Joined on the show my Mike Glauser, entrepreneur, business consultant, univeristy professor, and author of Main Street Entrepeneur: Build Your Dream Company Doing What You Love Where You Live. Learn more about Mike here!

Discussion guide from my conversation with Mike Glauser:

Mike Glauser1. Mike and his team rode 4,005 miles across the country in 45 days, and interviewed more than 100 entrepreneurs.

2. From these conversations, he distilled the NINE keys for entrepreneurial success, nine keys to building your own business.

3. There is a serious employment crisis coming. What can you do to prepare?

4. In his book, Mike teaches us about building a purpose-driven business, meeting important community needs, developing a supporting cast, working with a zealous tenacity, giving mind-boggling customer service, diversifying revenue streams, giving back to the broader community, and ultimately, creating the lifestyle of your dreams.

5. You don’t have to build a business in LA, NY, or Silicon Valley. Magic is happening across American, in every small city and town. How can you?

6. We also discuss the physicality, training, and effort that went into actually biking across the United States.

Find Mike Glauser’s book here:

About Mike Glauser:

Mike is an entrepreneur, business consultant, and university professor. He has built successful companies in the retail, wholesale, and consulting industries. He has worked with hundreds of startup ventures and large corporations. He is currently the Executive Director of the Jeffrey D. Clark Center for Entrepreneurship in the Jon M. Huntsman School of Business at Utah State University. Mike’s great passion is helping people create successful companies, gain financial freedom, and live the life of their dreams.

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AUTHORS, BUSINESS, LEADERSHIP

John Chisholm: Different is better than better

Joined on the show by John Chisholm, CEO of John Chisholm Ventures, and author of Unleash Your Inner Company: Use Passion and Perseverance To Build Your Ideal Business. Learn more about the book here!

Discussion guide from my chat with John Chisholm:

John Chisholm1. You are a 30-year Silicon Valley veteran, and your new book, “Unleash Your Inner Company”, distills that experience into a step-by-step guide that anyone can follow to start their own company. Where do you start?

2. You say that “Different is Better than Better.” What does that mean?

3. You have a chapter called “Growing Your Mind From the Inside Out.” What does that mean?

4. You claim to be able to turn anyone into an innovator. How?

5. STARS methodology.

6. The “inner game” of entrepreneurship.

7. The power of positive thinking.

Find John Chisholm’s book here:

About John Chisholm:

John is CEO of John Chisholm Ventures, a startup advisory, consulting, and angel investing firm in San Francisco. John has three decades of experience as entrepreneur, CEO, and investor. He is the author of the Amazon best-seller, “Unleash Your Inner Company: Use Passion and Perseverance to Build Your Ideal Business” (Greenleaf, October 2015).

A pioneer in online marketing research, he founded and served as CEO/Chairman of Decisive Technology (now part of Google), publisher of the first desktop and client-server software for online surveys. Later, he founded and served as CEO/Chairman of CustomerSat (now part of Confirmit), a leading provider of enterprise feedback management systems. Most recently he has co-founded Pyze, a mobile intelligence provider.

He is a trustee of MIT and of the Santa Fe Institute and immediate-past president and chairman of the worldwide MIT Alumni Association. He is a contributor to Forbes and author or co-author of two US patents.

He holds BS & MS degrees in Electrical Engineering & Computer Science from MIT and an MBA from Harvard Business School. An avid mountain climber, he has summited Mounts Rainier, Shasta, Whitney, St. Helens and live volcanoes in Chile & Indonesia.

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